Colorful Stainless Steel Kitchen Knife Sharpener

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of refinekitchen (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of refinekitchen.ca

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Quantity:
Color:	Please select: Color
Shipping:	Free Shipping 15-50 Days (Shipped withing 7 business days)

Positive (100%)	5 Stars (11)	78.6%
Positive (100%)	4 Stars (3)	21.4%
Neutral (0%)	3 Stars (0)	0%
Negative (0%)	2 Stars (0)	0%
Negative (0%)	1 Star (0)	0%

Buyer	Real customer reviews

V***d	23 Dec 2018 05:04 Its function of the good that it required. The price is great.
A***v	23 Dec 2018 02:37 Perfectly.
P***v	23 Dec 2018 00:45 Sharpens fine items tracked
E***n	22 Dec 2018 02:41 Items come in 2 weeks all matches the description in check)
O***v	21 Dec 2018 22:23 Delivered quickly. Rest Up all the way. Nozhetochka Itself is made on a solid four. But the quality of the operation is not up to par. Fit only if you have slightly blunt knives and need their little to erode. Excellent results here doesn't accomplish. If you have bad with knives, then this device the situation is not correct. Also keep in mind that it is not for ceramic knives. The Fact that there is seen writing Ceramic-it just clumsy Chinese translation and you just переломаете my ceramic knives. Distal conclusion-price for goods slightly overstated. But given a good performance and very fast delivery, then you can forgive.
I***n	21 Dec 2018 14:00 Sharpens fine! Recommend!
I***n	21 Dec 2018 10:12 Sending to YU. Urala came in 3 weeks. Pupyrchatoy packaging. Goods came to safety. Match the description. Housewife will be happy. In stock buying 2, both received in 30 or 40% cheaper. Happy.
Customer	20 Dec 2018 16:48 Arrived safely, it works!
A***v	20 Dec 2018 11:13 Good sharpener. Oh, and for the price is excellent! Advised the familiar with radios vibedaplanet. Sharpens fine metal knives. Though I noticed slight рытвины on edge, but not sure that they were not to sharpening. Sharpen ceramic knife failed. Knife itself is killed, because it is. Earlier I tried to wrong to sharpen. Sound at a terrible. Sharpening the headphones, but still hate. IN general, it was as blunt as owner. Otherwise, a good buy and good-looking. Sturdy plastic bottom lining to avoid sliding when working.
A***r	20 Dec 2018 07:23 Not for professional sharpening. High Strength Steel hunting knife does not take. For home simple knife fine.
B***s	20 Dec 2018 04:10 Received Any!
A***a	19 Dec 2018 21:35 Super
A***a	19 Dec 2018 21:33 Sharpens fine! And most importantly very easily, even girl handle
V***k	19 Dec 2018 10:06 Parcel arrived quickly, in spite of the holidays. Satisfied with the purchase. The price is not very won. IN Lithuania on market sell such sharpeners for 8 euro.