We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Dec 2018 22:32
Cuts perfectly)))) store helpful to put gift THANK YOU VERY MUCH.)))))))))
19 Dec 2018 15:56
Think more lightweight. Perfect amount is enough.
18 Dec 2018 17:15
18 Dec 2018 11:08
18 Dec 2018 09:27
Excellent knife, I liked. See how holds an edge.
18 Dec 2018 08:21
Not bad by the correct price But not to shoot rockets
17 Dec 2018 12:07
The knife very nice. Recommend you to be careful though very sharp.
16 Dec 2018 07:43
Good, sharp knife. Cheap wooden handle. But most of the money is.
14 Dec 2018 12:46
All the fun, not steel слоенная but metal is not very strong, depending on what hit, the rules for the money, the quality is also the самура, cook will understand
12 Dec 2018 03:27
(Of course) it's not Damascus steel. Otherwise reasonable knife for the money.
11 Dec 2018 07:53
Knife is good, look at how will work
10 Dec 2018 13:40
Match!… really do not know what kind of metal but for money 5 +
10 Dec 2018 08:36
Great. Lightweight But short nicely
6 Dec 2018 02:16
nice and beautiful i wish i can use it too in other type of meat
3 Dec 2018 09:01
All match the description. Good sharpening. Seller recommend.
1 Dec 2018 14:08
The knife is beautiful very sharp. I never did sushis with both like. Thank you
29 Nov 2018 10:21
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