We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (16) |
88.9%
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4 Stars (2) |
11.1%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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Buyer | Real customer reviews | |
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A***v ![]() |
23 Dec 2018 04:31 Goods satisfied, sharpens well. Shipping in Severodvinsk three weeks. |
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A***v ![]() |
23 Dec 2018 04:19 Great product, sharpens knives perfectly. Order 2 pieces. |
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E***a ![]() |
23 Dec 2018 01:36 Excellent pencil sharpener |
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D***z ![]() |
23 Dec 2018 01:32 Výborne dokáže nabrusit akýkoľvek nôž |
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O***o ![]() |
22 Dec 2018 09:03 Good sharpener. Knives in house now sharp |
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G***h ![]() |
22 Dec 2018 08:08 Delivery month. Surprisingly smart sharpener! Comfortable to hold. Sharpen smoothly, without Burr, is fast and very high quality. Thin and thick blade, and even ceramics! AND definitely better than came out from the wife using stone;) |
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B***i ![]() |
22 Dec 2018 07:54 Packaging was ok, I wouldnt reccomend the product for sharpening knifes though. |
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A***v ![]() |
22 Dec 2018 06:38 Excellent sharpener knives sharp, wife happy |
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E***c ![]() |
22 Dec 2018 04:31 Very good |
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G***g ![]() |
22 Dec 2018 04:19 Lulu |
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L***v ![]() |
22 Dec 2018 02:57 Nice! |
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V***M ![]() |
22 Dec 2018 02:27 The goods of good quality. Order more than once. Sharpens very well. Thank you very much. Recommend |
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K***o ![]() |
22 Dec 2018 00:17 ok |
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K***a ![]() |
21 Dec 2018 18:59 Sharpens knives good stoyuschaya thing |
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P***n ![]() |
21 Dec 2018 18:44 I have ordered 11.11 received 12.22. any way still not used .. after used we will comment |
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N***a ![]() |
21 Dec 2018 07:16 Sharpener very good wears away! |
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E***a ![]() |
21 Dec 2018 04:52 Going over months ordered 11.11.2018. Sharpener very good |
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Customer ![]() |
21 Dec 2018 00:05 Product was very through Latvia. Whole. in fact have not tested. |
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