- Item Type: Cake Tools
- Material: Silicone
- Certification: EEC, CE / EU, SGS, CIQ, LFGB, FDA
- Cake Molds: 24 Holes
- Color: Blue, Red, Orange, Green
- Size: 22.5 x 34.5 x 2.8 cm / 8.86 x 13.58 x 1.1 inch
- Weight: 138 g / 0.3 lbs
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of refinekitchen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of refinekitchen.ca
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (17) |
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4 Stars (1) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
|---|---|---|
R***a  |
13 Dec 2018 21:33 OK |
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A***e  |
11 Dec 2018 18:43 Satisfied with the muffin tray. Tracking didn't seem to work. Took 1 month to arrive when shipped which I thought was a bit long. |
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A***v  |
11 Dec 2018 08:50 Took delivery of one month, product description, track, goods without smell. In fact, is not used. Goods store recommend. |
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Customer |
8 Dec 2018 12:10 IN general, Happy! Soft silicone, no smell, the average delivery time ~ s weeks in MO… Although holidays жэж the nose)) the only "but" carefully read the information on the sizes))) they are not big at all. Although it was written that орео placed, squeeze failed)))) |
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O***a |
6 Dec 2018 01:23 Fast order, good molds! |
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Customer  |
1 Dec 2018 00:09 Quality looks good. Just long shipping time. Wait was worth it. Thanks! |
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L***k  |
8 Nov 2018 02:59 Very good !!! Came after only 2 weeks! Recommended |
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M***Y  |
31 Oct 2018 04:46 :-) |
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S***z  |
23 Oct 2018 08:49 Very fast delivery Excellent store |
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C***k  |
10 Oct 2018 02:56 ok |
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N***a |
8 Oct 2018 06:19 Order came quickly, polite, answered all questions. Form a whole, odor-free. |
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V***o  |
2 Oct 2018 01:48 All perfect. Very fast for Italy just three weeks. Seller very kind. Recommended |
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J***n  |
28 Sep 2018 10:17 I thought the mold was more rigid but I am when meme satisfied |
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S***a |
20 Sep 2018 22:58 came very fast. after 2.5 weeks |
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A***a  |
19 Sep 2018 13:27 Very beautiful super worth the in Brazil is well. More expensive and soon the arrive |
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F***f  |
16 Sep 2018 04:09 Very good as the description I recommend |
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R***G |
7 Sep 2018 07:08 came in two weeks. grate product. |
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M***s |
4 Sep 2018 17:14 The pan and very thin more like paper |
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